PRIVACY AND SECURITY STATEMENT

Effective Date: August 19, 2023

FootFeet is committed to protecting the privacy and security of our customers' information. This document outlines our practices regarding the collection, use, and safeguarding of your information when you visit Footfeet.com.au.

Applicability: This Privacy and Security Statement applies solely to information collected through footfeet.au.

Security Measures: To protect your information, FootFeet employs advanced security measures, including limited access data centers, firewall technology, SSL certificate authentication, and administrative access control. We adhere to PCI-DSS guidelines, ensuring that credit card information is not stored and all data is encrypted using 256-bit encryption.

Information We Collect: We collect personal information such as name, address, email address, phone numbers, and credit card details when you interact with our services. This includes establishing an account, making purchases, or signing up for promotions.

Use of Personal Information: Your information is used to fulfill orders, respond to inquiries, enhance your shopping experience, and provide information on products and promotions. Registration for FootFeet Email offers access to exclusive information, with an option to unsubscribe at any time.

Data Retention Policy: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You can request the deletion of your personal data by contacting us.

Rights of Individuals: You have the right to access, correct, delete, or transfer your personal data. To exercise these rights, please contact our customer service.

International Data Transfers: Information may be stored or processed in different jurisdictions. FootFeet complies with applicable laws for international data transfers, ensuring appropriate protections are in place.

Updates to the Privacy Policy: Changes to our policy will be communicated through our website or via email, ensuring you are informed of any significant updates.

Age Limitations: Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Third-party Services and Content: Our site may include links to third-party websites and services, which are not covered by this policy. We encourage reviewing their privacy practices.

Automated Decision Making and Profiling: We may use your information for profiling or automated decisions to enhance our service offerings. You can request more information or opt out by contacting us.

Contact Information for Privacy Concerns: For any privacy-related concerns, please contact our Data Protection Officer at [email protected]

Security Breach Notification: In the event of a data breach, we will promptly notify affected individuals and regulatory bodies, in compliance with applicable laws.

Use of Analytics and Tracking Technologies: We use cookies and other technologies to track site usage and preferences. You can manage cookie settings in your browser.

Information Sharing with Third Parties: We only share information with third parties for order fulfillment, payment processing, and legal compliance. We do not sell or rent personal information.

Cookies and Tracking: Cookies enhance your experience by saving preferences and tracking information. This information is not shared with third parties.

Updating Your Personal Information: You can update your personal information anytime by logging into Your Account.

Links to Other Websites: Our site may contain links to other websites for your convenience. We are not responsible for the privacy practices of other sites.

Questions or Concerns: Please contact us with any questions or concerns regarding our Privacy and Security Statement.

This Privacy and Security Statement is subject to change and was last updated on August 19, 2023.

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